Privacy Policy

Last updated: June 2026

Our Commitment

CallJots is built on the principle that your calls and notes are yours. We use zero-knowledge architecture — we cannot read your calls, access your notes, or share your data. No one else has the keys but you.

What We Collect

• Account data: Name, email, phone, date of birth, country — used for account creation and communication.
• Call metadata: Timestamps, duration, participant info — used for the time-based call browser.
• Call content: Audio is processed in real-time by our AI models (Whisper ASR, BART summarisation) and stored as encrypted transcripts.
• Usage data: Browser type, OS, referral source — used for analytics and product improvement.

How We Protect Your Data

• End-to-end encryption: All media streams use SRTP + DTLS-SRTP.
• Zero-knowledge storage: Transcripts and notes are encrypted before storage. We do not hold the decryption keys.
• Matrix protocol principles: Built on the same open standards that power secure messaging worldwide.
• No third-party sharing: We do not sell, rent, or share your personal data with third parties.

AI Processing

Call audio is processed by our own ASR and NLP models running on our infrastructure. Audio is not sent to third-party AI providers. Processing happens in real-time and only the resulting transcripts (encrypted) are stored.

Data Retention

Account data is retained while your account is active. Call transcripts are retained according to your plan limits. You can delete your account and all associated data at any time from the account settings.

Your Rights

• Access your data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Unsubscribe from emails at any time

Contact

For privacy inquiries: privacy@calljots.com